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FAQ – Frequently Asked Questions

Giclée Fine Art Prints

Toronto Image Works has a long term commitment to bringing our clients new and improved digital technologies. As an example of this commitment we offer Giclée Fine Art Print Reproductions, the reproduction technology of choice in fine art printing. Giclée is a digital process that applies archival inks to archival paper and canvas. Image quality, sharpness, and colour saturation place these prints in a league of their own. The Giclée process offers amazing control over the colour and hue saturation of your images before they are printed. We can do prints up to 34"x46" and now with our new Large Format Epson StylusPRO roll fed printers we can print images up to 44" wide by any length on archival fine art papers and canvas as well as photo based print materials.

Q: What is a Giclée print?
A: Giclée Fine Art Print (pronounced zhee-clay) is a unique method of fine art reproduction using archival dye based inks on archival watercolour papers and canvas as well as glossy & matte photobase papers.

Q: How long will they last?
A: Properly matched inks and papers can last from 60 - 200 years under continuous lighting conditions. For some of the best data on longevity visit the most respected web site www.wilhelm-research.com

Q: If I want to bring in my files how should I go about it?
A: Colour calibration of scans, monitors and printing devices is always a challenge. Using self-calibrating monitors like the Apple monitors with Colorsync 3 is very helpful. The only way to ensure a consistent result from your file to the final print is to have a test strip created and printed from the file after making sure it has all the right information in the highlights and shadows. Files should be scanned at 300 dpi at the size you want to print it. You can go as low as 150dpi with good results and going to 300dpi is only recommended if you have a lot of fine detail in the image.

Q: What do I get when I supply an original and request a set up and print?
A: If you bring us an original we will scan it with the appropriate scanner (either drum or Imacon) colour balance, density correct, sharpen and dust bust to your satisfaction. It usually takes several tests before we call you in for approval. Clients are then encouraged to let us know what changes to make, keeping in mind that there are limitations as to what we can do with a file. We would then post the test with a note such as "less yellow, darker and a bit more contrast".

Q: Who uses this service?
A: Artists, photographers, designers and architects are the largest group using this service. Many artists who do original paintings or watercolours will have us do a copy neg or transparency and then have us scan and match it to the original. Photographers have also adopted this technology and have produced photographic quality prints using this technology.

Q: Can I do B&W prints with this technology?
A: We have optimized B&W profiles that allow us to do prints up to 44" wide by any length on our roll fed Epson SylusPRO printers. We can highly recommend Epson's 'Ultra Giclée' acid and optical brightener free UltraSmooth Fine Art paper for beautiful B&W prints.

Q: What materials do you print on?
A: We print on a variety of papers as well as canvas. Our Giclée watercolour papers are Arches cold and hot press. Our Epson papers include Premium Lustre and Glossy (photo based), Enhanced Matte, UltraSmooth Fine Art and Somerset Velvet for matte printing. We also have Hahnemühle fine art papers for those seeking a matte finish archival paper with bright whites.

Q: Can I coat these prints to protect them?
A: Yes, and we do sell some sprays for that job. If you can avoid coating them we recommend that you don't. In 20 or 30 years there is always a chance that the coating may yellow.


CHROMIRA Digital Output

Q: What is a Chromira Printer?
A: The CHROMIRA represents the state of the art in large format high speed direct digital printing, easily rivalling the quality of a LightJet or Lambda. This high resolution LED imaging technology incorporates a wide colour gamut and higher visual resolution (425 dpi) than is available with other technologies. High quality, digital images at photo prices.

Q: What is the resolution of a Chromira Printer?
A: The Chromira's native resolution is 300 dpi, although we have achieved acceptable results with files as low as 72 dpi! The Chromira's advanced interpolation and print technology creates an astounding visual resolution of 425 dpi.

Q: How do I prepare my files for the Chromira?
A: Files should be prepared at size at no greater a resolution than 300 dpi. If borders are required in the final print then they must be included in the file. Supported file formats are RGB JPEG (no paths) and RGB TIFF (no layers and no compression).

Q: Do you have profiles for the Chromira?
A: Yes. The profiles are available here. There is a 'Readme' file with general usage instructions included in each profile's zip archive. (Zip files can be unpacked by WinZip, Windows XP, and Stuffit expander for MAC.)


Scala

Dear Scala Users,
We regret to inform you that we will no longer be processing Agfa's Scala film as of Tuesday, September 6, 2005. We are sorry for any inconvenience this may cause.

The Last of the Scala Labs:

MAIN PHOTO SERVICES INC.
827 South Main Street
Santa Ana
California
92701
Toll Free: 1-800-640-MAIN
Web: www.mainphoto.com

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IMPORTANT NOTICE


Scala News

We regret to announce that effective September 6, 2005 Scala processing will no longer be available at Toronto Image Works.

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